The SRM Handbook

This e-book is based on research on the subject and many years of practical experience working in procurement and with suppliers. It was written because we saw many procurement leaders being unsure of how to establish and manage a value-creating Supplier Relationship Management (SRM) program. The e-book is designed to provide procurement leaders with practical advice from A–Z on building a value-creating SRM program. The e-book covers the following topics:

Why SRM?
What is SRM?
Is your team ready for SRM?
How to build the business case for an SRM investment?
What are the key steps in implementing an SRM program?

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Real Stories, Real Results

Blogs

27 Oct 2026

Supplier Corrective Action Request (SCAR): 7-Step Process and Closure Timelines for Regulated Supply Chains

A supplier corrective action request (SCAR) turns a logged defect into a supplier obligation. We explain the 7-step SCAR process from NCR trigger to verified closure, the 12 fields every SCAR form needs, how SCAR, NCR, CAPA and 8D connect, and what ISO 9001, IATF 16949, EU GMP and ISO 13485 expect.

Case Studies

5 Feb 2026

How a Global Food & Beverage Manufacturer Transformed Supplier Performance with LeanLinking

How a global food & beverage manufacturer improved supplier transparency, performance, and compliance using LeanLinking.

E-books

18 Mar 2026

The SRM Handbook

This e-book was written because we saw many procurement leaders being unsure of how to establish and manage a value creating SRM program. The e-book provides procurement leaders with the knowledge to build a value-creating SRM program.